The Never-Thought-of-It® (NTOI®) Unbreakable® Umbrella's Limited Warranty

The Never-Thought-of-It® (NTOI®) Unbreakable® Umbrella's Limited Warranty is valid only for NTOI® Unbreakable® Umbrellas purchased either directly from unbreakableumbrella.com or from our authorized dealers. Purchases from other sellers are not covered by our warranty. The original sales receipt for the umbrella must be provided to obtain warranty coverage.

Our NTOI® Unbreakable® Umbrellas are handcrafted in Poland from the highest quality materials. NTOI® Unbreakable® Umbrella frames are warranted not to break under normal use.

Warranty Exceptions

This warranty does not cover damage caused by an accident or abuse, such as throwing the NTOI® Unbreakable® Umbrella under a train, a bulldozer, or a heavy truck, chopping with an axe, banging with a hammer, throwing into a wood chipper, setting on fire, or subjecting them to other abuses, for example, hitting stones, bricks, wood posts, hard metal parts, nor does it cover damage to fabric as well as scratches inflicted in the course of “trying them out,” or as a result of normal wear and tear. Any alteration of the NTOI® Unbreakable® Umbrella, including disassembly of elements of the frame (except as required to replace the canopy), will void our warranty.

NTOI® Unbreakable® Umbrella’s Limited Warranty doesn't cover fabric's wear and tear, as well as damage (unless the fabric is defective), because even the highest quality umbrella fabric cannot be guaranteed to withstand abrasive forces occurring at hard impact between wiring of the frame and the stricken object. NTOI® Unbreakable® Umbrella is for defending against elements (in every meaning of the word) and not for clowning. It is covered in a high-quality waterproof fabric, not in abrasion proof or slash proof fabric, because it has to look, weigh, and work like a normal umbrella, so do not expect this fabric to be undamaged if you hit heavy bags, baseball bats, and such things with it.

Claims for Receiving Goods Damaged in Transit

Claims for a refund or replacement of goods damaged in the mail must be made within 48 hours of the delivery and accompanied by a copy of an appropriate Claim Form filled with your local post office. Packages visibly damaged should be refused which will cause the U.S. Mail (or your country's postal service) to return them to us at no cost.

Claims for Receiving Defective Goods

Claims for other defects of the goods, that are discovered after delivery, must be made to the seller (us or another authorized seller of the NTOI® Unbreakable® Umbrella from whom you have purchased it) within 48 hours of the delivery, with a photo (not larger than 300KB or 640px by 480px) of the defect. For claims under our Limited Warranty we, or our authorized seller, will refund your actual cost of returning defective goods by mail/post up to the cost of Priority Mail/Post.

Limited Lifetime Warranty for Premium Models of the NTOI® Unbreakable® Walking-Stick Umbrella (Models U-101 and U-105)

Premium models of NTOI® Unbreakable® Walking-Stick Umbrellas are handcrafted in Poland from the highest quality materials and perform in rain and wind just like the highest quality rain umbrellas. Frames of premium models of the NTOI® Unbreakable® Walking-Stick Umbrella can support well over a 100-kg (220-lb) weight. Frames of premium models of the NTOI® Unbreakable® Walking-Stick Umbrella are warranted not to break under normal use. This warranty does not cover damage caused by an accident or abuse (click here for warranty's exceptions).

Click here for an explanation why NTOI® Unbreakable® Umbrella’s Limited Warranty doesn't cover fabric damage (unless the fabric is defective).

Should the frame of a premium model of the NTOI® Unbreakable® Walking-Stick Umbrella break under normal use, that is, whatever is normal for the strongest walking stick and an umbrella, while following its Use and Care Instructions, please contact our authorized dealer from whom the umbrella was purchased, or contact us if you purchased the umbrella directly from us, provide the original sales receipt for the umbrella, and a photo (not larger than 300KB or 640px by 480px) of the defect. Upon receiving the original sales receipt and the photo of the defect, our authorized dealer, or we, will arrange a repair, or a refund if you request it. ATTENTION! Messages with photos or other attachments greater than 300KB may be blocked by our mailbox. If reducing photos to our specifications is difficult for you, then please send your unreduced photos using a free file transferring service, for example, wetransfer.com.

Click here for info on making claims for receiving goods damaged in transit

Use and Care Instructions

NTOI® Unbreakable® Walking-Stick Umbrella in Self-Defense: How to Hold It and How to Strike with It

Our NTOI® Unbreakable® Umbrella is for defending against elements (in every meaning of the word) and not for clowning. It is covered in a high-quality waterproof fabric, not in abrasion proof or slash proof fabric, because it has to look, weigh, and work like a normal umbrella, so do not expect this fabric to be undamaged if you strike objects with the NTOI® Unbreakable® Umbrella.

Whenever your umbrella gets wet, leave it open to dry. Allow your umbrella to dry fully before folding. Otherwise mold will grow on the umbrella’s fabric. As mold grows, it creates enzymes, which digest the fabric's fibers on which it is growing, causing permanent fabric damage and weakening to the point of being easily torn by a light force.

Limited Lifetime Warranty for NTOI® Unbreakable® Telescopic Umbrella Model U-202 and Model U-202s

Our NTOI® Unbreakable® Telescopic Umbrellas Model U-202 and U-202s are handcrafted in limited quantities in Poland, from the highest quality materials. Telescopic shafts of their frames can support well over a 220-lb weight (100 kg) when fully extended, and if not abused, will last more than a lifetime. NTOI® Unbreakable® Telescopic Umbrella frames are warranted not to break under normal use. This warranty does not cover damage caused by an accident or abuse (click here for warranty's exceptions).

Click here for an explanation why NTOI® Unbreakable® Umbrella’s Limited Warranty doesn't cover fabric damage (unless the fabric is defective).

Should the frame of the NTOI® Unbreakable® Telescopic Umbrella Model U-202 or Model U-202s break under normal use, that is, following its Use and Care Instructions, please contact our authorized dealer from whom the umbrella was purchased, or contact us if you purchased the umbrella directly from us, provide the original sales receipt for the umbrella, and a photo (not larger than 300KB or 640px by 480px) of the defect. Upon receiving the original sales receipt and the photo of the defect, our authorized dealer, or we, will arrange a repair, or a refund if you request it. ATTENTION! Messages with photos or other attachments greater than 300KB may be blocked by our mailbox. If reducing photos to our specifications is difficult for you, then please send your unreduced photos using a free file transferring service, for example, wetransfer.com.

Click here for info on making claims for receiving goods damaged in transit

Use and Care Instructions

We want you to be satisfied with our NTOI® Unbreakable® Telescopic Umbrella Model U-202s. To be satisfied with our Model U-202s you need to follow the instructions below. Not following those instructions voids the NTOI® Unbreakable® Telescopic Umbrella Model U-202s' warranty.

How to Carry and How to Fold Short Models of NTOI® Unbreakable® Telescopic Umbrella (U-202s and U-212s)

It is normal that the handle of either model U-202 or U-202s spins freely when the telescope is retracted. When the telescope is extended, the handle and the rod are blocked from spinning but one can overcome the lock with mild force.

For the models U-202 and U-202s telescope's blockade to hold well, the rod has to be pulled energetically, with a snap, so its ball-bearing lock can engage fully.

Please note: Telescopic shafts of the NTOI® Unbreakable® Telescopic Umbrella models U-202 and U-202s are made of high-strength construction steel, not stainless steel. After exposure to water these shafts need to be wiped dry and lightly oiled. Should rust spots be allowed to occur, they need to be removed with a Scotch-Brite pad or steel wool, prior to oiling. Oiling is to be done by putting a drop of machine oil on a soft cloth and rubbing both the tube and the rod of the shaft with the cloth.

Whenever your umbrella gets wet, leave it open to dry. Allow your umbrella to dry fully before folding. Otherwise mold will grow on the umbrella’s fabric. As mold grows, it creates enzymes, which digest the fabric's fibers on which it is growing, causing permanent fabric damage and weakening to the point of being easily torn by a light force.

Limited Five (5) Year Warranty for NTOI® Unbreakable® Walking-Stick Umbrella Standard

ATTENTION!

Our Limited Five (5) Year Warranty for Standard models of the NTOI® Unbreakable® Walking-Stick Umbrella applies only to models U-111 and U-115. Model U-112, which was discontinued in 2013, was covered by Limited Two (2) Year Warranty.

Standard models of the NTOI® Unbreakable® Walking-Stick Umbrella are handcrafted in Poland from the highest quality materials and perform in rain and wind just like the highest quality rain umbrellas. Frames of these umbrellas can support a 220-lb weight (100 kg). NTOI® Unbreakable® Walking-Stick Umbrella Standard frames are warranted not to break under normal use. This warranty does not cover damage caused by an accident or abuse (click here for warranty's exceptions).

Click here for an explanation why NTOI® Unbreakable® Umbrella’s Limited Warranty doesn't cover fabric damage (unless the fabric is defective).

Should the frame of a standard model of the NTOI® Unbreakable® Umbrella break under normal use, that is, whatever is normal for the strongest walking stick and an umbrella, and following its Use and Care Instructions, within five years from the date of the original purchase of the umbrella, please contact our authorized dealer from whom the umbrella was purchased, or contact us if you purchased the umbrella directly from us, provide the original sales receipt for the umbrella, and a photo (not larger than 300KB or 640px by 480px) of the defect. Upon receiving the original sales receipt and the photo of the defect, our authorized dealer, or we, will arrange a repair, or a refund if you request it. ATTENTION! Messages with photos or other attachments greater than 300KB may be blocked by our mailbox. If reducing photos to our specifications is difficult for you, then please send your unreduced photos using a free file transferring service, for example, wetransfer.com.

Click here for info on making claims for receiving goods damaged in transit

Use and Care Instructions

NTOI® Unbreakable® Walking-Stick Umbrella in Self-Defense: How to Hold It and How to Strike with It

Our NTOI® Unbreakable® Umbrella is for defending against elements (in every meaning of the word) and not for clowning. It is covered in a high-quality waterproof fabric, not in abrasion proof or slash proof fabric, because it has to look, weigh, and work like a normal umbrella, so do not expect this fabric to be undamaged if you strike objects with the NTOI® Unbreakable® Umbrella.

Whenever your umbrella gets wet, leave it open to dry. Allow your umbrella to dry fully before folding. Otherwise mold will grow on the umbrella’s fabric. As mold grows, it creates enzymes, which digest the fabric's fibers on which it is growing, causing permanent fabric damage and weakening to the point of being easily torn by a light force.

Limited Five (5) Year Warranty for NTOI® Unbreakable® Telescopic Umbrella Model U-212s

Our NTOI® Unbreakable® Telescopic Umbrellas Model U-212s are handcrafted in limited quantities in Poland, from the highest quality materials. Telescopic shafts of their frames can support a more than 100-kg (220-lb) weight when fully extended. NTOI® Unbreakable® Telescopic Umbrella frames are warranted not to break under normal use according to its Use and Care Instructions. This warranty does not cover damage caused by an accident or abuse (click here for warranty's exceptions).

Click here for an explanation why NTOI® Unbreakable® Umbrella’s Limited Warranty doesn't cover fabric damage (unless the fabric is defective).

Should the frame of the NTOI® Unbreakable® Telescopic Umbrella Model U-212s break under normal use, that is, following its Use and Care Instructions, within five years from the date of the original purchase of the umbrella, please contact our authorized dealer from whom the umbrella was purchased, or contact us if you purchased the umbrella directly from us, provide the original sales receipt for the umbrella, and a photo (not larger than 300KB or 640px by 480px) of the defect. Upon receiving the original sales receipt and the photo of the defect, our authorized dealer, or we, will arrange a repair, or a refund if you request it. ATTENTION! Messages with photos or other attachments greater than 300KB may be blocked by our mailbox. If reducing photos to our specifications is difficult for you, then please send your unreduced photos using a free file transferring service, for example, wetransfer.com.

Click here for info on making claims for receiving goods damaged in transit

Use and Care Instructions

We want you to be satisfied with our NTOI® Unbreakable® Telescopic Umbrella Model U-212s. To be satisfied with our Model U-212s you need to follow the instructions below. Not following those instructions voids the NTOI® Unbreakable® Telescopic Umbrella Model U-212s' warranty.

How to Carry and How to Fold NTOI® Unbreakable® Telescopic Umbrella U-212s

It is normal that the Model U-212s's handle spins freely when the telescope is retracted. When the telescope is extended, the handle and the rod are blocked from spinning but one can overcome the lock with mild force.

For the Model U-212s telescope's blockade to hold well, the rod has to be pulled energetically, with a snap, so its ball-bearing lock can engage fully.

Whenever your umbrella gets wet, leave it open to dry. Allow your umbrella to dry fully before folding. Otherwise mold will grow on the umbrella’s fabric. As mold grows, it creates enzymes, which digest the fabric's fibers on which it is growing, causing permanent fabric damage and weakeningto the point of being easily torn by a light force.

Our NTOI® Unbreakable® Telescopic Umbrella is for defending against elements (in every meaning of the word) and not for clowning. It is covered in a high-quality waterproof fabric, not in abrasion proof or slash proof fabric, because it has to look, weigh, and work like a normal umbrella, so do not expect this fabric to be undamaged if you strike objects with the NTOI® Unbreakable® Telescopic Umbrella.

IMPORTANT!

To ensure long and reliable service from your NTOI® Unbreakable® Telescopic Umbrella Model U-212s do not strike objects with the section marked on the photo by the circle. Moreover, strikes with this section are much weaker than those with the handle or the part of the rod just below the handle.

NTOI® Unbreakable® Telescopic Umbrella U-212

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